We, your local Benjamin Franklin Plumbing, are committed to providing you with legendary plumbing services by exceeding your expectations. Our owners Marshal and Katrina Stoess have fulfilled these commitments in the Auburn, Phenix City and Columbus areas for the past 15 years.
However, their experience with providing plumbing services did not begin there. With five generations of plumbers and over a century of experience in the Stoess family, Marshal and Katrina take pride in their tradition of both expertise and quality service.
During their journey in plumbing services, they have gained a passion for providing excellent customer service. This passion led the couple in their decision to proudly join the Benjamin Franklin family in April 2007.
At Benjamin Franklin, we work to continue our traditions by placing our employees, customers and community first. We fix the problem right the first time, and we do it with courtesy, competence, cleanliness and character. With Benjamin Franklin Plumbing®, your satisfaction is 100 percent guaranteed. We provide a level of trust through conducting a background check and drug test on all technicians. In addition, punctuality is our promise. We use the latest software so our staff can promptly schedule and route your calls. Finally, we strongly believe in giving back to the community through partnering with organizations such as Children’s Miracle Network Hospitals. In 2015, we also launched a food drive to benefit a local shelter. We were honored for our efforts with the 2010 Ledger Reader’s Choice Award.
Marshall and Katrina remain involved in the everyday operations, while their son continues the family legacy of plumbing into the fifth generation.
We are looking forward to solving all of your plumbing repair, installation and service needs 24 hours a day, seven days a week.